We are happy to support you in ensuring and continuously improving the quality of your products, services, or processes, as well as to fulfill defined quality standards and implement systems and methods for quality control.

Our areas of support include:

• Strategic quality planning – fostering the right quality mindset

• Development of a quality management system, including implementation and further development, as well as the optimization or establishment of a reporting system for key quality indicators

• Detailed process analysis to identify potential weaknesses, develop corresponding action plans, and implement them

• Implementation of international quality standards such as ISO 9001, IATF 16949, or VDA 6.3 and support you on initial certifications

• Organization of training and development programs for employees and managers, emphasizing the importance of quality management in the company and demonstrating how to apply quality standards in day-to-day work. This includes technical training on the product or production line, the use of quality tools and sessions to strengthen quality awareness within the organization.

• Implementation of simple tools or specialized software solutions in quality management for effective defect tracking and efficient data analysis. This helps to monitor quality more accurately, identify deviations, and create action plans.

• Creation and maintenance of quality documentation such as manuals, work instructions and inspection plans

• Ensure proper root causes analyze by using methods such as Fault Tree Analysis (FTA) or Cause – Effect Diagrams (Ishikawa). The goal is to prevent from failures and develop sustainable solutions for recurring quality issues

• Collection and evaluation of customer feedback to assess quality from the customer’s perspective and make adjustments to continuously improve customer satisfaction

Risk management – identifying, assessing, and mitigating risks that could affect quality, using tools like risk matrix and develop contingency plans

Warranty management – Including the review of warranty agreements, root cause analysis in specific warranty cases, and support during negotiations with customers and insurance companies